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AUTO QUESTIONS?  ASK AN EXPERT

HAVE CAR QUESTIONS?  WHEELOCK’S AUTO PARTS HAS ANSWERS.

Simply type in your question below and receive a personal response from one of our local experts.  Questions we think may be helpful to the Wheelock’s community may be posted on our QA page – coming soon!

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Tips for Asking the Wheelock’s Experts

  • Use question title to give a brief description of “what” is wrong and “when” it happens (e.g. “Why do I hear squeeking when I step on the brake?”)
  • Use the details section to give specific information (the more detailed the better).
  • Check spelling and grammar – well written questions will get more responses!
  • Enter your vehicle’s mileage and list any work already performed related to this problem.
  • Describe all symptoms in detail. Try to answer as many of the following questions as possible:
    Does the symptom happen when the vehicle is cold or warm?Does it happen while you are stopped or while you are driving?Does it occur all the time or just once in a while?When did it start or when did you first notice it?Where on your vehicle do you notice the symptom?Is the check engine light on?Are any other warning lights on?
  • If the check engine light is on, read the code with an OBD Code Reader and write the code in this details section. If you don’t have a code reader, Wheelock’s Auto Parts can read it for you.

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